Troubleshooting SSL issues Print

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When you head to your website and do not see a padlock icon or are met with a “Not Secure” warning, there may be a few things causing your SSL to not appear. 


We recommend checking the site Why no padlock? for an easy way to track down where your SSL issues may lie. 

Once you have run the test it will give you an overview of the issues, whether your site is forcing a secure connection if the domains are matching and whether or not your site has mixed content. 


Common issues and the guides to help: 

Mixed content
Expired/Self signed certificate
Site not forcing a secure connection
Domains not matching: we recommend uninstalling your current SSL and running autoSSL


If you continue to see issues with your SSL, feel free to get in touch with us via a ticket or over LiveChat and we will be happy to Help! 


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